Robotic ICSR Process Automation

The Pharma IT ICSR Process Automation can save costs and improve your case processing of Individual Case Safety Reports (ICSR).

Pharma IT has developed a robot that automate 60-70% of the work related to data entry of initial spontaneous ICSR reports.

The automation is based on a structured ICSR form that can be converted into XML and a robot that automate "book-in" and "data entry" into Argus Safety 8.x.

The robot automate the following process:

  • Pick up an e-mail from the safety mailbox with a reported ICSR
  • Extract data from the structured ICSR form and perform a duplicated search
  • Book-in the case
  • Send out an acknowledgement letter via outlook
  • Attach acknowledgement letter and any other attachments from the e-mail to the case in Argus Safety
  • Complete data entry with the remaining data from the ICSR form
  • Attach report from the automated process to the case in Argus Safety for further case processing
  • Move the e-mail from the safety mailbox to a designated folder to show it has been processed

Watch the video to learn more about the Pharma IT ICSR Process Automation.

If you want to know more don't hesitate to contact us.